31st Annual Top Music Chains

December 3, 2012

So, what’s new in MI retail?  If our yearly report on the top chains in the industry is any indication, the answer is both, “Not much” and “Quite a bit.”  It all depends on whom you’re asking.

Though a decent number of the folks we reached out to provided feedback on the past year and expectations for the coming months prior to the results of the presidential election, the outcome of our collective trip to the polls on November 6th was often cited as a determining factor in how the coming year would pan out.   And, much like the election itself, those responses indicated a highly divided nation.   For every executive who expressed concern about the Obama administration’s policies and how they’d affect the bottom line for the MI business, there was an opposing voice pointing to a recovering economy and the upsides of the nation’s current and upcoming initiatives.  Piano Distributors’ William C. Boyce, Jr. nicely summarized the dichotomy by voicing worry over, “new health issues for small businesses with ‘Obamacare’,” while simultaneously predicting a better year in 2013 due to “a better economy [that] should increase sales!”

Politics aside (or somewhat aside), how’s that “economic recovery” going, anyway?   Once again, it really depends on whom is being asked.  Truthfully, roughly half of the individuals we heard from reported that 2012 was “much the same” as 2011, or that business had seen a “slight increase.”  But there are plenty who see things in (slightly) more extreme terms.   “I don’t believe there is a ‘recovery,’ nor will there be,” asserted Music Go Round’s Tim Kletti.  “The economy is now what it will be.”  Beth Houlihan of Kidder Music, however, feels that, “Things are starting to turn around and we’re seeing a bit of an up-tick.”  And then there’s Chris Syllaba of Jordan Kitt’s who offers a very positive review of his operation’s past year, noting that when all is said and done, “2012 will have a significant increase over 2011.”  So there you have it – crystal clear, no?

Thanks in part to some new arrivals (more on that in a moment), as well as Guitar Center’s “onward and upward” continued expansion (16 new locations in 2012), our store-count is up from 759 in 2011 to this year’s total number of 774*.

This year we say goodbye – perhaps only temporarily – to Michigan’s Firehouse Guitars, which now fields two retail locations (minimum number for inclusion in “Top Chains” is three), while we greet California’s Music Exchange, Alabama’s Railroad Bazaar, and West Virginia’s C.A. House of Music.  In many respects, while the lessons of the past few years and the realities of the current economic and political climate provide specific challenges, the fundamental truths behind achieving success in the MI business – in any business – remain unchanged.  As Sammy Ash of Sam Ash observes: “It’s live or die… [If] you want to die, then sit around and do nothing. Or sit around and strategize, and figure out how to survive and how to thrive.”  Preach it, brother…

* Not Counting Best Buy

 

Chain Name/Info Retail Type Total Units Opened ’12 Closed ’12 Volume (est. ’12)
Guitar Center DP, BO, FA, SR, EK, PC, DJ, LT, IN, PM 341 16 0 $2.2 billion
(Music & Arts, Brasswind & Woodwind)
5795 Lindero Canyon Rd., Westlake Village, CA 91362
(818) 735-8800 • info@guitarcenter.com • www.guitarcenter.com
CEO: Greg Trojan
*Best Buy MI Store DP, PC, FA, SR, EK, PM, DJ, LT 94 3 9 NA
7601 Penn Ave. South, Richfield, MN 55423
www.bestbuy.com • (612) 291-1000
CEO: Hubert Joly
Sam Ash Music DP, BO, FA, SR, EK, PC, DJ, LT, PM 50 1 0 NA
P.O. Box 9047, Hicksville, NY 11802
(516) 932-6400 • Fax (516) 938-1437
sam.ash@samash.com • www.samash.com
CEO: Richard Ash
Winmark Corp./Music Go Round BO, FA, SR, EK, PC, DJ, LT 33 1 2 $25 MM
4200 Dahlberg Drive, Minneapolis, MN 55422
(763) 520-8500 • Fax (763) 520-8468
tkletti@muiscgoround.com • www.musicgoround.com
Tim Kletti – Director
Guitar Center DP, BO, FA, SR, EK, PC, DJ, LT, IN, PM 341 16 0 $2.2 billion
(Music & Arts, Brasswind & Woodwind)
5795 Lindero Canyon Rd., Westlake Village, CA 91362
(818) 735-8800 • info@guitarcenter.com • www.guitarcenter.com
CEO: Greg Trojan
*Best Buy MI Store DP, PC, FA, SR, EK, PM, DJ, LT 94 3 9 NA
7601 Penn Ave. South, Richfield, MN 55423
www.bestbuy.com • (612) 291-1000
CEO: Hubert Joly
Sam Ash Music DP, BO, FA, SR, EK, PC, DJ, LT, PM 50 1 0 NA
P.O. Box 9047, Hicksville, NY 11802
(516) 932-6400 • Fax (516) 938-1437
sam.ash@samash.com • www.samash.com
CEO: Richard Ash
Winmark Corp./Music Go Round BO, FA, SR, EK, PC, DJ, LT 33 1 2 $25 MM
4200 Dahlberg Drive, Minneapolis, MN 55422
(763) 520-8500 • Fax (763) 520-8468
tkletti@muiscgoround.com • www.musicgoround.com
Tim Kletti – Director
Fletcher Music Centers PO 20 0 0 $16.5 MM
3966 Airway Circle, Clearwater, FL 33762
(727) 571-1088 • Fax (727) 572-4405
jriley@fletchermusic.com • www.fletchermusic.com
CEO: John K. Riley
Schmitt Music Co. P, DP, SR, EK, PC, BO, FA, PM 15 0 1 $40 MM
Butler Square, 2400 Freeway Blvd., Brooklyn Center, MN 55430
(763) 566-4560 • Fax (763) 566-5725
tom.schmitt@schmittmusic.com • www.schmittmusic.com
CEO: Tom Schmitt
Piano Distributors PO, P, DP, EK, PM 14 0 2 $12.5 MM
1475 12th Street East, Palmetto, FL 34221
(941) 729-5047 • Fax (941) 729-3059
sboyce@pianodistributors.com • www.pianodistributors.com
CEO: William C. Boyce, Jr.
J.W. Pepper & Son PM 14 0 0 $57 MM
(Malecki Music, Wingert-Jones Music)
2480 Industrial Blvd., Paoli, PA 19301
(610) 648-0500 • Fax (610) 993-0563
valleyforge@jwpepper.com • www.jwpepper.com
George’s Music Stores Inc. DP, BO, FA, SR, EK, PC, DJ, LT, PM 9 1 2 NA
650 W. Swedesford Road, Berwyn, PA 19312
(610) 993-3110 • www.georgesmusic.com
President: George Hines
Steinway Hall P 9 1 0 $ 28 MM
109 W. 57th St., New York, NY 10019
(212) 246-1100 • Fax (212) 239-7462
info@steinway.com • www.steinway.com
CEO: Thomas Kurrer
Mills Music, Inc. P, DP, SR, EK, PC, BO, FA, PM 9 0 0 $4 MM
10120 Main St., Bothell, WA 98011
(425) 486-5000 • Fax (425) 486-3366
mills@millsmusic.com • www.millsmusic.com
CEO: Sam Mills
Willis Music Co. P, DP, PC, FA, EK, PM 7 0 0 $5.5 MM
7567 Mall Road, Florence, KY 41042
(859) 525-6050 • paul@willis-music.com • www.willismusic.com
CEO: Kevin Cranley
Eckroth Music Co. P, DP, BO, FA, PC, PM 7 0 0 10 MM
1655 N. Grandview Ln., Bismarck, ND 58503
(701) 223-5320 • Fax (701) 223-7554
eckroth@eckroth.com • www.eckroth.com
CEO: Jeff Eckroth
Sherman Clay P, DP 7 0 0 $18 MM
1111 Bayhill Dr., Suite 450 , San Bruno, CA 94066
(650) 228-2232 • Fax (650) 952-0121
eric_schwartz@sclay.com • www.shermanclay.com
CEO: Eric Schwartz
C&M Music Center, LLC DP, BO, FA, SR, EK, PC, DJ, LT, IN, PM 7 0 0 $9 MM
2515 Williams Blvd., Kenner, LA 70062
(504) 468-8688 • Fax (504) 468-8683
cnail4cmmusic@yahoo.com • www.musiccenter.net
CEO: Chris Nail, Melvin Volz, Jr.
Quinlan & Fabish Music Co. BO, PC, PM 7 0 0 $21.5 MM
166 Shore Dr., Burr Ridge, IL 60527
(630) 654-4111 • Fax (630) 654-4128
info@qandf.com • www.qandf.com
CEO: George Quinlan, Jr.
Marshall Music Co. Inc. PO, P, SP, BO, FA, SR, EK, PC, DJ, LT, IN, PM 7 0 0 $18.5 MM
3240 E. Saginaw St., Lansing, MI 48912
(517) 337-9700 • Fax (517) 319-9325
info@marshallmusic.com • www.marshallmusic.com
CEO: Dan Marshall
Frank Rieman Music, Inc. P, DP, BO, FA, SR, EK, PC, IN, PM 6 0 0 $10.4 MM
4420 E. Broadway, Des Moines, IA 50317
(515) 262-0365 • (515) 264-1075
davek@riemans.com • www.riemanmusic.com
CEO: Paul Rieman
Kennelly Keys Music Inc. DP, PC, BO, FA, SR, EK, PM 6 0 0 $7.6 MM
4918 196th St., Lynwood, WA 98036
(425) 771-7020 • Fax (425) 670-6713
info@kennellykeysmusic.com • www.kennellykeysmusic.com
CEO: William J. Kennelly
Nick Rail Music DP, BO, FA, SR, EK, PM 6 0 1 $6 MM
2801 De la Vina St., Santa Barbara, CA 93105
(805) 569-5353 • Fax (805) 687-1390
nickrail@nickrailmusic.com • www.nickrailmusic.com
CEO: Nick Rail
Piano Gallery P, DP, BO, EK, PM 6 0 0 $16 MM
5478 Green St., Murray, UT 84123
(801) 266-9550 • Fax (801) 266-8445
info@pianogallery.com • www.pianogallery.com
CEO: Stan Beagley
Brook Mays Music 6 0 0 $8.8 MM
805 Carpenter Fwy., Dallas, TX 75247
(214) 905-8614 • Fax (800) 637-9399
www.brookmays.com
CEO: Bill Everitt, Jr.
Jacobs Music Co. P, DP 6 0 0 $15.5 MM
1718 Chestnut St., Philadelphia, PA 19103
(215) 568-7800 • (215) 568-0020
chris@jacobsmusiccompany.com • www.jacobsmusic.com
CEO: Al C. Rinaldi
West Music Co. PO, DP, BO, PC, FA, SR, EK, PM, DJ, LT, IN 6 0 0 $29.5 MM
1212 5th St., Coralville, IA 52240
(319) 351-2000 • Fax (319) 351-0479
service@westmusic.com • www.westmusic.com
CEO: Robin Walenta
Music Exchange PO, P, DP 6 0 0 NA
1501 N. Main St., Walnut Creek, CA95696
(925) 933-6310 • Fax (925) 933-6355
www.muex.com
CEO: Thomas Kurrer
Henderson Music Co. P, DP 5 0 0 $4.4 MM
910 Madison Ave., Covington, KY 41011
(859) 431-2111 • Fax (859) 431-8426
www.hendersonmusic.com
CEO: Carl Henderson
Menchey Music Service, Inc. AP, DP, EK, OR, BO, DR, SR, RE, FR, PM 5 0 1 $7 MM
80 Wetzel Dr., Hanover, PA 17331
Menchey_info@mencheymusic.com * www.mencheymusic.com
(417) 882 7000
CEO: Joel Menchey
Ken Stanton Music PO, P, DP, BO, FA, SR, EK, PC, DJ, PM 5 0 1 $11.8 MM
119 Cobb Pkwy N., Ste. A, Marietta, GA 30062
Phone: (770) 427-2491 • Fax (770) 422-8455
kenstantonmusic@kenstanton.com • www.kenstantonmusic.com
President: Kenneth E. Stanton, Jr.
White House of Music P, DP, BO, PC, FA, SR, EK, 5 0 0 $7.5 MM
2101 N. Springdale Rd., Waukesha, WI 53186
(262) 798-9700 • Fax (262) 798-0224
chris@whitehouseofmusic.com • www.whitehouseofmusic.com
CEO: Christopher White
Portland Music Co. DP, BO, FA, SR, EK, IN, PM 5 0 0 $4.5 MM
531 S.E. MLK Jr. Blvd., Portland, OR 97214
(503) 226-3719 • Fax (503) 226-6574
mtaylor@spiritone.com • www.portlandmusiccompany.com
CEO: Mark Taylor
Heid Music Co. P, DP, BO, FA, SR, EK, PC, LT, PM 5 0 0 $8.5 MM
308 E. College Ave., Appleton, WI 54911
(920) 734-1969 • (920) 831-8493
todd.heid@heidmusic.com • www.heidmusic.com
CEO: Todd Heid
Ted Brown Music Co., Inc. BO, FA, SR, EK, PC, DJ, LT, IN, PM 5 0 0 $12 MM
6228 Tacoma Mall Blvd., Tacoma, WA 98409
(253) 272-3211 • Fax (253) 572-1416
sales@tedbrownmusic.com • www.tedbrownmusic.com
President: Whitney Brown Grisaffi
Saied Music P, PO, DP, SR, EK, PC, BO, FA, PM 5 0 0 $11 MM
3259 S. Yale Ave., Tulsa, OK 74135
(918) 742-5541 • info@saiedmusic.com • www.saiedmusic.com
CEO: Bob Saied
C.A. House of Music P, DP, BO, FA, EK, PC, PM 4 0 0 NA
3700 Cavalier Cir., Parkersburg, WV 26104
(304) 422-4676 • Fax (304) 422-4009
www.cahousemusic.com • sales@cahousemusic.com
Mississippi Music Inc. P, DP, BO, FA, SR, EK, PC, DJ, LT, IN, PM 4 0 1 $7 MM
222 Main St., Hattiesburg, MS 39401
(601) 544-5821 • Fax (601) 544-5841
rosij@missmusic.com • www.mississippimusic.com
CEO: Rosi K. Johnson
Jordan Kitt’s Music P, DP 4 0 0 $10 MM
9520 Baltimore Ave., College Park, MD 20740
(301)513-1212 • Fax (301) 474-3648 • www.jordankitts.com
CEO: Chris Syllaba
Railroad Bazaar FA, SR 4 0 0 NA
1207 Edison St., Athens, AL 35611
(256) 232-5800 • Fax (256) 232-5201
athens.music@railroadbazaar.com • www.music.railroadbazaar.com
Keyboard Concepts P, DP, PM 4 0 1 $10 MM
5600 Van Nuys Blvd., Van Nuys, CA 91401
(818) 787-0201 • Fax (818) 787-1219
info@keyboardconcepts.com • www.keyboardconcepts.com
CEO: Dennis Hagerty
Bertrand Music PM, BO, EK, OR, DR, SR, FR, KA 4 0 0 $3.5 MM
13179-5 Black Mountain Rd., Sa Diego, CA 92129
joel@bertrandmusic.com • www.bertrandmusic.com • (888) 780-1812
CEO: John Bertrand, Sr.
Portman’s Music FR, DR, DJ, AR, EK, BO, SR 4 0 0 $5.7 MM
7650 Abercorn St., Savannah, GA 31406
sales@portmansmusic.com • www.portmansmusic.com • (888) 780-1812
President and CEO: Jerry Portman
Dietze Music House P, DP, BO, FA, SR, EK, PC, DJ, PM 4 0 0 $7 MM
1208 O St., Lincoln, NE 68508
(402) 476-6644 • Fax (402) 476-8962
tpratt@dietzemusicomaha.com • www.dietzemusic.com
CEO: Tim Pratt
Tarpley Music Co., Inc. P, DP, BO, FA, SR, EK, PC, IN, PM 4 0 0 $6.9 MM
2420 Commerce, Amarillo, TX 79109
(806) 355-0795 • john@tarpleymusic.com • www.tarpleymusic.com
CEO: David Tarpley & John Tarpley
Buddy Roger’s Music, Inc. BO, FA, SR, EK, PC 4 0 0 $5.5 MM
6891 Simpson Ave., Cincinnati, OH 45239
(513) 729-1950 • Fax (513) 728-6010 • www.buddyrogers.com
CEO: David Miller
Evola Music Center PO, P, DP, BO, PM 4 0 0 NA
2184 Telegraph Rd., Bloomfield Hills, MI 48302
(248) 334-0566 • Fax (248) 334-2340
jim.evola@Evola.com • www.evola.com
CEO: Jim Evola
Griggs Music DP, SR, EK, PC, BO, FA, PM 4 0 0 $3 MM
3849 N Brady St., Davenport, IA 52806
(563) 391-9000 • Fax (513) 728-6010
griggsmusic@griggsmusic.com • www.griggsmusic.com
CEO: Steve Judge
Alto Music DP, BO, FA, SR, EK, PC, DJ, LT, IN, PM 4 0 0 $45 MM
180 Carpenter Ave., Middleton, NY 10940
(845) 692-6922 • (845) 346-0016
sales@altomusic.com • www.altomusic.com
CEO: Jon Haber
Piano & Organ Center PO, P, DP, BO, EK, PM 4 0 0 $3.5 MM
Box 2369 Great Northern Mall, Clay, NY 13039
(315) 622-3926 • Fax (315) 652-5030
musmelman@verizon.net • www.pianoandorgancenter.com
CEO: David Constantino
Jackson’s Music P, PM, DP, EK, BO, FA, SR 4 0 0 $5 MM
1409 S. Stratford Road, Winston-Salem, NC 27103
(336) 760-9635 • www.jacksonsmusic.com
CEO: Douglas J. Dryden
Robert M. Sides Family Music Center 4 0 0 $8.25 MM
PO, P, DP, BO, FA, SR, EK, PC, DJ, IN, PM
201 Mulberry St., Williamsport, PA 17701
(570) 326-2094 • Fax (570) 326-5155
website@rmsides.com • www.rmsides.com
CEO: Peter K. Sides
Samuel Music P, DP, FA, SR, EK, PC, DJ, LT 3 0 0 $4 MM
908 W. Fayette Ave., Effingham, IL 62401
(217) 342-9221 • Fax (217) 342-9227
dean_samuel@yahoo.com • www.samuelmusic.com
CEO: Dean Samuel
Keyboard World PO, DP, FA, EK, PM 3 0 2 NA
14701 National Highway, Lavale, MD 21502
(301) 689-2534 • Fax (301) 729-0873
rklinetob@atlanticbb.net • www.keyboardworld.com
CEO: Ronald B. Klinetob
Mr. E’s Music P, DP, BO, FA, SR, EK, PC, DJ, PM 3 0 1 $5 MM
2503 Gravel Dr., Fort Worth, TX 76118
(817) 595-1910 • Fax (817) 595-1920
www.mr-e-music.com
CEO: William C. Everitt
Rincon Musical BO, FA, SR, EK, PC, DJ, LT, PM 3 0 2 $850,000
1110-1116 13th Street
North Bergen , NJ 07047
(201) 348-0057 • (201) 348-0075
rincon698@aol.com • www.rinconmusical.com
CEO: Amalio Santos Jr.
Trombino Music Centers Inc. PO, P, DP 3 0 1 NA
1049 Broad Ave., Belle Vernon, PA 15012
(724) 929-6707 • Fax (724) 929-2049
admin@trombino.com • www.trombino.com
CEO: Robert A. Trombino
Skip’s Music PC, FA, SR, EK, PM, DJ, LT, IN 3 0 0 $10 MM
2740 Auburn Blvd., Sacramento, CA 95821
(916) 484-7575 * Fax (916) 484-7610
skip@skipsmusic.com • www.skipsmusic.com
CEO: Skip Maggiora
Jent’s House of Music P, PM, DP, EK, BO, FA, SR 3 0 0 NA
10901 University Street, Lubbock, TX 79423
(806) 795-5579
CEO: Karen Pollard
Frank & Camille’s East PO, DP 3 0 0 $4.7 MM
482 Route 110, Melville, NY 11747
(631) 385-0606 • Fax (631) 385-1040
cscheidemann@frankandcamilles.com • www.frankandcamilleseast.com
CEO: Camille Scheidemann
Ace Karaoke 3 0 0 NA
161 S. 8th Ave., City of Industry, CA 91746
(888) 893-7464 • Fax (626) 820-0625
info@acekaraoke.com • www.acekaraoke.com
Instrumental Music P, PM, DP, EK, BO, FA, SR 3 0 0 $6.0 MM
3328 State St., Santa Barbara, CA 93105
(805) 569-5055 • www.instmusic.com
CEO: Brian McCann
White’s Music Box P, DP, BO, FA, SR, EK, PC, PM 3 0 0 $2.8 MM
200 South Downtown Mall, Las Cruces, NM 88001
(575) 526-6677 • whitesmusicbox@aol.com • www.whitesmusicbox.com
CEO: Mike White
Kidder Music DP, BO, FA, SR, EK, PC, LT, IN, PM 3 0 0 $ 3.7 MM
7728 N Crestline Drive, Peoria, IL 61615
(309) 692-4040 • (309) 692-4789
contact@kiddermusic.com • www.kiddermusic.com
Owner/President: Beth Houlihan
Pender’s Music Co. PM 3 0 0 NA
314 S. Elm St. , Denton, TX 76201
info@penders.com • www.penders.com • 800 772-5918
President: Richard Gore
Riverton Music, Inc. PO, DP, EK, PC, BO, FA 3 0 0 $3.3 MM
4650 South 3740 West, West Valley City, UT
(801) 254-4489 • Fax (801) 746-1140 • www.RivertonMusic.com
CEO: Kevin Rindlisbacher
Prosser Piano & Organ PO, DP, EK, PM 3 0 0 $3.6 MM
13400 Interurban Ave., South Tukwila, WA 98168
(206) 957-8732 • KerryP@prosserpiano.com • www.prosserpiano.com
CEO: Kerry Prosser
The Clavier Group, Steinway Hall – Dallas P 3 0 0 $6 MM
5301 N. Central Expressway, Dallas, TX 75205
(214) 526-1853 • Fax (214) 526-5358
showrooms@steinwaypianos.com • www.steinwaypianos.com
CEO: Danny Saliba
Art’s Music Shop, Inc. P, DP, BO, PC, FA, SR, EK, PM, IN 3 0 0 $5.8 MM
3030 East Blvd., Montgomery, AL 36116
(334) 271-2787 • Fax (334) 279-0119
sales@ArtsMusicShop.com • www.ArtsMusicShop.com
CEO: Paul Freehling
Dave Phillips Music & Sound DP, PC, BO, FA, SR, EK, PM, LT, IN 3 0 0 $4 MM
377 Irwin St., Phillipsburg, NJ 08865
(908) 454-3313 • Fax (908) 859-4449
dphillips@davephillipsmusic.com • www.davephillipsmusic.com
CEO: Dave Phillips
Pecknel Music Co., Inc. DP, BO, FA, SR, EK, PC, IN, PM 3 0 0 $5.3 MM
1312 N. Pleasantburg Dr., Greenville, SC 29607
(864) 244-7881 • Fax (864) 244-7894
scott@pecknellmusic.com • www.pecknelmusic.com
CEO: Scott N. Peck
Meyer Music P, DP, BO, PM 3 0 0 $8.5 MM
1512 W. Highway 40, Blue Springs, MO 64015
(816) 228-5656 • Fax (816) 228-6059
bettymeyer@meyermusic.com • www.meyermusic.com
CEO: Ted Meyer, Betty Meyer
Kessler & Sons Music BO 3 0 0 $3.6MM
3047 E. Charleston, Las Vegas, NV 89104
(702) 385-2263 • Fax (702) 385-7966
music@kesslermusic.com • www.kesslermusic.com
CEO: Charles R. Kessler
Welch Music, Inc. P, DP, BO, FA, SR, EK, PC, PM 3 1 0 NA
837 Pole Line Rd., Twin Falls, ID 83301
(208) 734-9010 • Fax (208) 734-2210
randy@welchmusiconline.com • www.welchmusiconline.com
CEO: Randy Welch

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