Make Each Customer’s Experience Amazing – Part I
Retailers often say they want their customers to be “100 percent satisfied.” But, really, that’s not enough to make customers loyal – loyal to the point of exclusivity, where they…
It’s In The Details
B&O accessories sales in 2016. Band & Orchestra accessories: that’s a “big tent” right there – we’re talking reeds, mallets, tuners, drumheads… Suffice to say, this month’s retailer survey was…
Let Your Voice be Heard
In this election year – a pretty wacky one, by anyone’s estimation – you might take solace in participating in another voting process with considerably less associated angst and confusion:…
Hot Times In ‘Music City’
“Industry conditions continue to change rapidly, and this year’s Summer NAMM Show provided a unique platform for our members to better understand the impact of these changes.,” observes NAMM’s Joe…
‘That Unique Sound’
Nylon-stringed acoustic guitars take center stage. The nylon-string, “classical” guitar – it’s no longer just for acolytes of Andrés Segovia and Paco de Lucía. The venerable instrument is not only…
PMC Receives NAMM Foundation Grant
The Percussion Marketing Council (PMC) has once again received a generous grant from the NAMM Foundation to expand its market development programs, campaigns and events that bring percussion education to…
Trade Regrets: Owen McPeek
Owen McPeek passed away on August 11th. Beginning in the late’60s, McPeek managed Rush’s Music in Knoxville, Tennessee for over a decade. At the time, Rush’s was a full-line MI retail…
New Asia rep for Audix
Audix has appointed Global Market Management as its exclusive representative in the Asia-Pacific region. The firm is run by Bardy Hayes (pictured) and Alex Schloessler. Hayes is a veteran of the…
Metroplex Selected as Exclusive Bösendorfer Retailer for North Texas
Metroplex Piano Warehouse has been selected as the official Bösendorfer piano representative for the North Texas market. With this rare designation, Metroplex is transforming its Keller store location into a…
Boot Camp is back at NAMM
The 2017 NAMM Show will open one day early for Retail Boot Camp, an intensive one-day training for music retail businesses. Held Wednesday, 18th January at the Anaheim Hilton in…
New-look JHS site launch
JHS has launched a brand new trade website, with a number of new features. The new site is faster and more compatible with mobile, tablet, PC and Mac users. Trade…
Hal Leonard to Distribute ZT Amps
The self-proclaimed “loudest little amps in the world,” ZT Amplifiers, will now be distributed in the United States and Canada by Hal Leonard as part of their expanding distribution business.…